![]() ![]() This typically requires individual work outside of the group and frequent group meetings to share information. Groups should be prepared to spend time researching and discussing a difficult and complex task in order to develop a shared foundational knowledge. Difficult tasks are also typically more complex. Five common and important characteristics to consider are task difficulty, number of possible solutions, group member interest in problem, group member familiarity with problem, and the need for solution acceptance (Adams & Galanes, 2009). ![]() While these three general elements are present in each problem, the group should also address specific characteristics of the problem. Obstacles can also take the form of people who are working against the group, including people resistant to change or people who disagree.ĭiscussion of these three elements of a problem helps the group tailor its problem-solving process, as each problem will vary. Some examples of obstacles include limited funding, resources, personnel, time, or information. This component of a problem requires the most work, and it is the part where decision making occurs. These are things that stand in the way between the current situation and the group’s goal of addressing it. Obstacles between undesirable and desirable situation. ![]() The vague idea may develop into a more precise goal that can be achieved, although solutions are not yet generated. Even though it may only be a vague idea, there is a drive to better the undesirable situation. When conditions are desirable, there isn’t a problem. Problems of all sorts have three common components (Adams & Galanes, 2009): The problems that groups face are varied, but some common problems include budgeting funds, raising funds, planning events, addressing customer or citizen complaints, creating or adapting products or services to fit needs, supporting members, and raising awareness about issues or causes. The problem-solving process involves thoughts, discussions, actions, and decisions that occur from the first consideration of a problematic situation to the goal. In this section, we will discuss the group problem-solving process, methods of decision making, and influences on these processes. It’s frustrating to get to a crucial point in building or fixing something only to realize that you have to unscrew a support board that you already screwed in, have to drive back to the hardware store to get something that you didn’t think to get earlier, or have to completely start over. I’ve recently taken up some carpentry projects as a functional hobby, and I have developed a great respect for the importance of advanced planning. I’m sure we’ve all reached a point in a project or task and had the “OK, now what?” moment. Instead, we start working on a problem and later realize we are lost and have to backtrack.
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